Returns Policy

If you are not entirely satisfied with the products that you have purchased you may return them to us within 30 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed, and with the original packaging.

Making returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to our shop. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please enclose a note of your name and address and clearly mark whether you would like a refund or exchange.

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Please use the same protective packaging or similar to return the goods to us.

Finishing touches for your special day
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